Refund policy

Returns Policy

We want you to love your gear, but if you're not completely satisfied, we've got you covered. We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in original packaging with tags attached. Products must be in the condition you received them. We will not accept merchandise that's been worn, altered, or washed.

Customers are responsible for return shipping costs unless the item is defective, incorrect or the return is due to an error on our part.

How to Send Back a Nature Product

Please send the item(s) you would like to return to:

Nature Industries

Attn: Customer Service

1348 Beach Blvd, #50172

Jacksonville Beach, Florida 32240

Please type or print neatly the following information for us to be able to accommodate your request more efficiently:

- Please provide name, best phone number, email address, return shipping address.

- Please provide a copy of the proof of purchase.

- Please provide a brief description of the reason for your return.

- Please provide as many details as possible. We always want to know your feedback to help make your future experiences as seamless & stoked as possible.

We suggest keeping the tracking information in case there are any shipping mishaps or questions regarding your package.

Once the returned item is received and inspected by our fulfillment center, your refund will be processed. A credit to the original method of payment will be applied within 7 business days. The timing may vary depending on the credit card company.

Questions about a return? Contact us at customerservice@nature-industries.com.